Deposit/Cancellation Policy

At Northland Limo, we strive to provide excellent service to all our clients. To ensure smooth operations and fairness to both parties, we have implemented the following cancellation policy:

1. Deposit Requirement: A 50% deposit is required at the time of booking to secure your reservation. This deposit will be applied towards the total cost of the service.
2. Cancellation Notice: If you need to cancel your booking, we kindly request that you provide us with as much notice as possible. This allows us to accommodate other clients and manage our resources effectively.
3. Deposit Refunds: The refund of your deposit is subject to the circumstances and timing of the cancellation. We understand that unforeseen situations may arise, and we will assess each cancellation on a case-by-case basis.
4. Owner's Discretion: The owner reserves the right to make exceptions or consider extenuating circumstances that may warrant a partial or full refund of the deposit, even if the cancellation falls within the non-refundable timeframe.
5. Communication: To initiate a cancellation or discuss any concerns, please contact us at (816) 400-3000. We strongly encourage open communication to find mutually agreeable solutions.

We understand that circumstances can change unexpectedly, and we aim to be fair and flexible while also ensuring the sustainability of our business. We appreciate your understanding and cooperation with our cancellation policy.

By proceeding with the booking, you acknowledge and agree to comply with the terms and conditions outlined in this cancellation policy.

Thank you for choosing Northland Limo. We look forward to providing you with exceptional service.